Personal Data Protection Statement

Personal Data Definition

Personal data means any information in respect of commercial transactions, which

1. is being processed wholly or partly by means of equipment operating automatically in response to instructions given for that purpose;
2. is recorded with the intention that it should wholly or partly be processed by means of such equipment; or
3. is recorded as part of a relevant filing system or with the intention that it should form part of a relevant filing system,

that relates directly or indirectly to a data subject, who is identified or identifiable from that information or from that and other information in the possession of a data user, including any sensitive personal data and expression of opinion about the data subject; but does not include any information that is processed for the purpose of a credit reporting business carried on by a credit reporting agency under the Credit Reporting Agencies Act 2010

Your Consent

By providing your personal data to Knight Frank Malaysia, you acknowledge that you have read, understood and agreed to the terns if this statement, and consent to the processing of your personal data in the manner described herein. If you are providing personal data on behalf of others, you confirm that you have obtained their consent for such disclosure and processing.

If you are under the age of 18 years, you must obtain consent from your parents or legal guardian before submitting any personal data.

Notice and Choice Principal Statement

Knight Frank Malaysia may collect personal data either directly from you or from third parties who are authorized by you or have an existing business relationship with us. This data may include, but is not limited to:

1. Name, identification number, contact details, addresses (personal or corporate)
2. Email (personal or corporate), date of birth, nationality, occupation,
3. Bank account details, company or business information,
4. Health information (where applicable)
5. Other necessary information for our business activities

Your personal data may be processed for the following purposes, but not limited to:

1. Administering and performing business transactions with you or your company;
2. Providing services to you or your company;
3. Communications related to our services;
4. To send email blasts and announcements;
5. Managing customer relationships;
6. To provide information about our events, services, or those offered by our subsidiaries;
7. Processing event registrations and publicity;
8. Processing payments and facilitating financial transactions;
9. Conducting research, surveys, or data analysis;
10. Responding to inquiries or complaints;
11. Ensuring security, including cctv surveillance;
12. Complying with legal or regulatory requirements;
13. Recruitment and human resource purposes;
14. Internal record keeping or audits;
15. Any other lawful business purposes of knight frank malaysia
16. Data will not be shared to a 3rd party except with the details as above;
17. We process your personal data based on your consent, contractual requirements, legal obligations or legitimate business interests.

Your personal data may be disclosed to the following third parties (where necessary and permitted):

1. Subsidiaries and related companies of Knight Frank Malaysia;
2. Service providers, contractors and vendors supporting our operations;
3. Financial institutions and payment processors;
4. Government agencies, statutory bodies and regulatory authorities;
5. Auditors, legal advisors, consultants and professional service providers;
6. Any other parties as required or permitted by law;
7. Directors, shareholders or authorized representatives of Knight Frank Malaysia.

We only disclose your personal data with third parties essential to fulfil the purposes listed above.

Failure to provide certain personal data, or to consent to its processing where required, may result in the following:

1. Preventing us from entering into or completing business transactions with you;
2. Limiting our ability to inform you of relevant services, promotions or events;
3. Restricting your access to certain benefits, features or offerings that may be of interest to you;
4. Preventing us from responding to your inquiries, requests, or complains in a timely or complete manner.

Personal Data Outside Malaysia

Where your personal data is required to be transferred outside Malaysia, we will ensure that such transfer complies with the Malaysian data protection laws and regulations. Knight Frank Malaysia will take reasonable steps to ensure that any recipient provides data protection standards that are at least equivalent to those under Malaysian law, or that your consent has been obtained for the transfer.

Transfer within Knight Frank

We share your personal data within Knight Frank and with other affiliated organisations, whether located in Malaysia or overseas, to provide our services to you and comply with our legal obligations. Where such transfers involve destinations outside Malaysia, they will be handled in accordance with the safeguards described in the Personal Data Outside Malaysia section above.

Accuracy of Personal Data

We generally rely on personal data provided by you (or your authorised representative). To ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.

Data Subject Rights

You have the right to:

1. Request access to your personal data;
2. Request correction or updating your personal data;
3. Withdraw your consent to processing (where applicable);
4. Request to limit the processing of your data;
5. Request information about third parties to whom your personal data has been disclosed

All such requests must be submitted in writing to the contact details provided below. Upon receipt, we will endeavour to respond within twenty-one (21) days in accordance with applicable regulations. Kindly note that an administrative fee may be applicable to cover the cost of processing certain types of requests.

Data Retention

Knight Frank Malaysia may retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations. Personal data that is no longer required will be securely destroyed.

Security of Your Personal Data

Knight Frank Malaysia has implemented appropriate safeguards to protect your personal data from unauthorised or unlawful processing, accidental loss, destruction or damage. Where applicable, third-party service providers handling your personal data are contractually obligated to provide the same level of protection.

Changes to This Statement

We may update this statement from time to time to reflect changes in legal, regulation or operational requirements. The latest version will always be available on our website.

Contact Us

For any inquiries, request or complaints regarding your personal data, please contact:

Data Protection Officer

Mr. Naythan Chong
Knight Frank Malaysia Sdn Bhd
Level 10, Menara SouthPoint,
Mid Valley City, Medan Syed Putra Selatan,
59200 Kuala Lumpur.
Tel: +603-2289 9688
Email: Naythan.chong@my.knightfrank.com