Our Commitment to Integrity, Fairness, and Accountability
Whistleblowing is the voluntary act of reporting to Knight Frank Malaysia’s Management any suspected improper conduct that has been committed, is ongoing, or is likely to be committed by an employee of Knight Frank Malaysia, for the purpose of appropriate action.
This policy is intended to:
- Encourage and enable individuals to raise serious concerns rather than overlooking a problem;
- Ensure that all individuals feel confident in raising serious concerns;
- Provide clear and appropriate avenues for reporting concerns and receiving feedback on any actions taken;
- Offer a structured response to concerns and guidance on further steps if the outcome is unsatisfactory;
- Reassure individuals that they will be protected from retaliation or victimization if they make a disclosure in good faith and with reasonable belief;
- Maintain confidentiality by restricting disclosure to relevant parties only.
Disclosure
To ensure protection under this policy, whistleblowers are encouraged to disclose their name and contact details to facilitate a more efficient and thorough investigation. All disclosures will be handled with strict confidentiality, and whistleblowers will be protected under this policy.
Where possible, disclosures should include:
- Details of the person(s) involved.
- Nature of the allegation.
- Date, time, and location of the incident.
- Supporting evidence and/or relevant documents.
- Identity of any witnesses.
- Any additional information that may facilitate the investigation.
Complete protection will be given to the whistleblower against any unfair practices including, but not limited to: retaliation, threat, intimidation, termination or suspension of service, disciplinary action, transfer, demotion, refusal of promotion, or any direct or indirect use of authority that may obstruct the whistleblower’s right to perform their duties or make further disclosures. Knight Frank is committed to maintaining a safe, confidential, and non-retaliatory reporting environment.
Knight Frank is committed to maintaining a safe, confidential, and non-retaliatory reporting environment.
If a disclosure falls outside the scope of this Whistleblowing Policy (e.g., personal grievances, performance-related matters), Knight Frank reserves the right to redirect the disclosure to the appropriate grievance or resolution channels.
Reporting Channels
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Email
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whistleblowing@my.knightfrank.com
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Letter
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Whistleblowing Committee
Level 10, Menara Southpoint, Medan Syed Putra Selatan, Mid Valley City, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur
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myKFX
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Speak Up channel
(Accessible only to internal Knight Frank employees via myKFX.)
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EthicsPoint
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1 800 81 9814 (Malaysia - International Freephone Number)
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*Important: These channels should not be used for emergencies or threats to life or property, as they may not receive an immediate response. For urgent matters, please contact your superior or local authorities.
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